Hard Disk Recovery

Hard Drive Recovery is a phrase that generally concerns repairing a hard disk to the point where usable files can be recovered. In most cases hard drive data recovery involves physical problems with the disk. The most common symptom is a clicking noise coming from the hard drive. This is a problem with the heads. For a detailed explanation see Hard Drive Recovery Services‘ disk overview which points out the mechanics involved with a hard disk drive.

Hard Drive Recovery Services

If you are here you need data recovery, more than likely, internal hard disk repair. Call Toll Free: 1-866-438-6932 or fill out an online quote form if you need hard drive recovery.

There are many other problems associated with failing storage media. A RAID array contains multiple hard drives either spanned, striped or mirrored. If your situation involves RAID Data Recovery call 1-866-438-6932 for immediate assistance. NEVER RUN CHECKDISK ON A RAID ARRAY!!!!

At the bottom of this page is hard drive packing and shipping instructions. It is important to properly package your hard disk drive to prevent further damage or data loss!

Hard Drive Recovery Services

Some other common failures include:

• Platters have been impacted by the heads, causing a scraping hard drive sound.
• Head is stuck to the platter causing a repetitious scraping and clicking hard drive sound.
• Actuator arm is stuck and bashing against stop causing a clunking hard drive sound.

While these are scary noises there is still hope! DTI Data Recovery operates a state of the art clean room and can resolve these issues and much worse.

Call Toll Free: 1-866-438-6932 or fill out an online quote form for immediate support.

DTI offers a no fix - no fee data guarantee. We are also the only data recovery company to give flat rate upfront pricing AND no data no charge hard drive recovery services.

Packing & Shipping:

Hard Drive Recovery Disk Packaging Instructions

DTI Data Recovery recommends shipping your return via registered/certified mail or with a carrier that provides a tracking number like Fed-Ex or UPS.

• Remove all brackets, adapters and cables.
• Do not send the hard drive in its external casing or with any type of adapter, cable or converter.
• Enclose each hard drive in an anti-static electrostatic discharge (ESD) bag and seal. Aluminum foil can be used as a last resort.
• Use thick foam rubber to secure the hard drive on all sides during shipment. When shipping more than one hard drive, ensure that the hard drives do not touch and are cushioned individually.
• DO NOT use foam peanuts, cloth, paper, newspaper or padded envelopes.
• Use a corrugated cardboard box for the exterior packaging.

Basic Laptop Hard Drive Recovery Disk Packaging Instructions:

Fill out a hard drive recovery request form and include it in your package.

• If at all possible, remove the media from the computer. Get expert help if necessary. Send us just the hard drive(s), tape(s), floppy, jaz, zip, optical, flashcard, microdrive etc..
• Handle a hard disk drive as you would handle an egg. Handle failed hard disk drives with the same care as new drives.
  Use the original shipping materials, if you still have them. If not, they are relatively easy to replicate.
• Wrap media in an anti-static bag or tinfoil to prevent Static Electricity.
• Use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box. We recommend a minimum of two inches of insulation all around for a 1 Kilo drive.
• Pack securely with foam, bubble wrap, or newspaper so the media will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box.
• If sending a computer, laptop or notebook, use great care to ensure proper cushioning and protection. We recommend at least 6 inches for insulation. The heavier the unit, the more insulation required.

At one point or another everyone will face the need for hard drive recovery. Call DTI if your disk is making any peculiar noises or acting slow.